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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Bypass SETUP cartridges ENVY 7120

Create an account on the HP Community to personalize your profile and ask a question
08-11-2020 09:22 PM
I'm looking for a way to bypass the error code on my ENVY 7120 that reads "use SETUP cartridges" because it doesn't appear my printer came with them. They did come with other new cartridges that are the correct type. I've seen some other answers here that look like they've been able to bypass that error. Thanks.
08-14-2020 12:51 PM
@Cullen1414 I suggest you check my private message for steps on performing a full reset, the instructions are designed for your specific printer and if anyone with a different model would try the steps, it may render the printer unstable, hence a private message would be the safest way of sharing this information:
Click here to know how the private message function works.
Stand by for updates!
And have a good day.
Welcome to the HP Community!
(P.S: If anyone wants these instructions for their specific printers, please create a public post and tag me, I'll be happy to help).
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
09-05-2020 11:03 AM
@kyleadam18 I suggest you check my private message for steps on performing a full reset, the instructions are designed for your specific printer and if anyone with a different model would try the steps, it may render the printer unstable, hence a private message would be the safest way of sharing this information:
Click here to know how the private message function works.
Stand by for updates!
And have a good day.
Welcome to the HP Community!
(P.S: If anyone wants these instructions for their specific printers, please create a public post and tag me, I'll be happy to help).
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
09-05-2020 11:45 AM
@kyleadam18 The link seems to be working for me, that said, if it isn't working for try this link instead: click here to access your private message box,
And it's usually located on the envelope next to the bell icon on the upper right corner.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
09-29-2020 12:13 PM - edited 09-29-2020 12:14 PM
@shazam27 Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
It all depends on your printer model,
Keep me posted.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
09-29-2020 12:42 PM
@shazam27 So, who would win if superman fights Shazam? or this isn't that kind of Shazam? 😛
That said, I suggest you check my private message for steps on performing a full reset, the instructions are designed for your specific printer and if anyone with a different model would try the steps, it may render the printer unstable, hence a private message would be the safest way of sharing this information:
Click here to know how the private message function works.
Stand by for updates!
And have a good day.
Welcome to the HP Community!
(P.S: If anyone wants these instructions for their specific printers, please create a public post and tag me, I'll be happy to help).
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.