cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 15
438
Flag Post

Bypass Setup Cartridges for HP Envy Photo 7155

HP Recommended
HP Envy Photo 7155
Microsoft Windows 10 (64-bit)

Hello, 

I am missing my setup ink cartridges for my HP Envy 7155 and have an error message preventing me from setting up my printer. Could anyone please share the bypass instructions for this printer? Thank you! 

14 REPLIES 14
Highlighted
HP Support Agent
HP Support Agent
15,250 15,228 1,189 1,177
Message 2 of 15
Flag Post
HP Recommended

@evd121, Welcome to HP Support Community!

 

The only option left is to perform an OOBE reset and re-initialize the printer. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Highlighted
New member
1 1 0 0
Message 3 of 15
Flag Post
HP Recommended

Hi Support Team, 

 

I have the same problem with the same printer model. Can you please send me the instructions?

 

Thank you

Reply
0 Kudos
Highlighted
New member
2 2 0 0
Message 4 of 15
Flag Post
HP Recommended

Good luck!!  I bought a refurbished one because I don't print much.  I have reported this problem 3x's searching where to buy setup cartridges since the ones that were included, included an empty color cartridge.  I bought another set of cartridges from hp  not  realizing I needed "special" cartridges.  HP refers me to join printer ink auto send.  Now I'm searching online for some help/  I just got mine in May 2020 also.

Reply
0 Kudos
Highlighted
New member
3 3 0 0
Message 5 of 15
Flag Post
HP Recommended

Can you send me the instructions as well. I have the same printer with the same issue. 

Reply
0 Kudos
Highlighted
New member
3 3 0 0
Message 6 of 15
Flag Post
HP Recommended

I have the same issue with same model printer. Can you send me the instructions. Thank you

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
15,250 15,228 1,189 1,177
Message 7 of 15
Flag Post
HP Recommended

@RBernschutz, Welcome to HP Support Community!

 

Check your inbox for the same. In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Highlighted
New member
3 3 0 0
Message 8 of 15
Flag Post
HP Recommended

Those steps didn't work. I messaged you in private but haven't had a reply yet. 

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
15,250 15,228 1,189 1,177
Message 9 of 15
Flag Post
HP Recommended

@RBernschutz

 

This looks like a hardware issue.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Highlighted
New member
2 2 0 0
Message 10 of 15
Flag Post
HP Recommended

I have the same problem with the same printer model. Can you please send me the instructions?

 

Thank you

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation