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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Spates_Const
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Bypass Use SETUP Cartridges on Office Jet Pro 8025

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Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

 

Original topic URL: **https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Bypass-Use-SETUP-Cartridges...**

 

We have one of the Officejet Pro 8025 and it has been working well for almost two years.  Then, out of the blue, it comes up with an error message about installing the setup cartridges.  Well we did install the setup cartridges in the printer when it was new.  Once they ran out of ink we replaced them.  However, since we have been trying to recycle ink cartridges I was able to go through the pile and actually found the setup cartridges.  Much to my dismay they didn't have any affect on the error message.  I see that a number of people have gotten private messages that contain the bypass for that setup cartridge issue. 

I am requesting that the fix be sent to me as well.

Thank you

2 REPLIES 2
sandytechy20
HP Support Agent
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@Spates_Const

 

Welcome to the HP support community.

 

I understand that you want to bypass the setup cartridges, I am glad to assist you.

If you have tried the steps mentioned in this HP document:- Click here

And if the issue still persists, I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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64aevans
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I'm using the OfficeJet Pro 8035 and do not have the setup cartridges to complete the install. How do I get past this error?

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