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‎06-03-2023 03:33 PM

HP Recommended

Is there a way to bypass the cartridge screen?

 

Somehow the printer went back to setup mode but it is enrolled with instant ink and is saying that "Cartridge cannot be used until printer is enrolled in HP instant ink."

 

Reinstalled the program and drivers using USB method and transferred wi-fi data but still facing issues. 

Category:
1 person had the same question
1 REPLY 1

‎06-05-2023 11:49 AM

HP Recommended

Hi @joycemats,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP Printer using instant ink cartridges wherein you get the message “Cartridge cannot be used until printer is enrolled in HP Instant Ink”.

 

Please follow the steps from this weblink: https://support.hp.com/us-en/document/ish_3259780-1985263-16 

Note: Please follow the steps under "How do I fix cartridge errors associated with printer enrollment?" in the above document.

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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