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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Bypass setup cartridges

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07-28-2020 06:19 PM
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Sandytechy20
I am an HP Employee
08-26-2020 07:22 AM
Hi @Hobble1,
We would have to perform an OOBE reset on the printer to bypass the error
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
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08-27-2020 02:14 PM
Hello,
I am having a similiar issue with an Envy Photo 7120. When I open the cover it doesn't place the cartridge holder at the far right. If I manually move it there and put the ink cartridges in, it gives me the message about not having the setup cartridges. Can you give me the steps to bypass it?
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