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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Bypassing Setup Cartridges

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09-02-2019 05:53 PM
I purchased my printer, bought new cartridges, and flew to another state. While trying to set it up here, my printer needs the "setup cartridges", which I no longer have.
May I please have the instructions sent to me in a private message for bypassing the setup cartridges?
Thanks in advance.
Solved! Go to Solution.
09-05-2019 04:03 AM
Hi @fredmalcolm
Welcome to the HP Support Community.
Installing normal ink cartridges during the initial printer setup causes a printer error prompting you to install SETUP ink cartridges. The printer cannot be set up without associated SETUP ink cartridges installed. If you purchased a new HP printer that requires SETUP ink cartridges but did not come with SETUP ink cartridges, got to HP Customer Support - Contact to contact HP.
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Asmita
I am an HP Employee
10-19-2019 02:10 AM
Hi @Alexthemanz
Thanks for replying. I have sent you a private message with the steps to bypass the setup ink.
Have a great day!
Asmita
I am an HP Employee