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‎07-06-2019 07:22 PM - edited ‎07-06-2019 07:23 PM

HP Recommended
Product: hp deskjet ink advantage 5525
Operating System: Microsoft Windows 10 (64-bit)

i was opening up my printer and an error message C4EBA341 pop up and i dont know how to fix this

1 person had the same question
1 REPLY 1

‎07-09-2019 03:04 AM

HP Recommended

Hi @OPONIK

 

Welcome to the HP Support Community. 

 

Try these steps - 

 

1) Take out the cartridges. 
2) Unplug the power cord from the printer & wall. 
3) Wait for 30 seconds.  
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector. 
5) Insert the cartridges back into the printer.

 

Also, try updating the printer's firmware. Refer to this document for steps - HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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