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HP Recommended
Photosmart C6180
Microsoft Windows 10 (64-bit)

I received an older Photosmart C6180 printer a few months back, and chose to only replace the black ink cartridge, as the only thing I needed my printer for was printing in black. I told the printer to stick to black, and other than an error message that appears when I turn the printer on indicating that the other colors are all expired/close to expiring, it allowed me to print anything I wanted in black tones. Until today, when the printer will no longer allow me to select "OK" after telling me the other colors are expired/close to expiring. It will allow me to ignore the colors light blue, red, and yellow, but not dark blue and dark red. The "ink expiration near" error remains on the printer's screen and will not change no matter how many times I push OK, restart the printer, etc. My guess is the printer has been drawing from some of the other colors in order to reach the optimal black tone, but there has to be a way to force the printer to only draw from the black ink cartridge, which is completely full/new. I can't figure out what more I can do short of replacing all the colors, which I have no interest in doing. Help?

1 REPLY 1
HP Recommended

@bwphill

 

Welcome to HP support community.

 

You will have to replace those color cartridges, as printer uses little ink from color cartridges while printing in black.

There is no option to print without replacing those cartridges.

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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