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‎09-05-2020 10:58 AM

HP Recommended
Product: HP OFFICE JET PRO 6975
Operating System: Microsoft Windows 10 (64-bit)

I have purchased the HP desk jet pro 6975 Printer from USA with  cartridges 902. I have  moved to Argentina and the cartridges to be used are the 904 and they do not sell the 902 I have searched the topic on web and found that I have to change the region of the printer by changing some code in the printer configuration. I have tried searching the HP technical support contact so many times !!! through mail, twitter, etc. but nobody answered me at any time and  I didn’t find any success. 
Request HP community to help me in this regard. You can contact me and I will provide you with my email for further communication. Many thanks.

 

DIEGO E LEIVAS
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-06-2020 08:14 AM

HP Recommended

Hi @DIEGOPADRE,

 

I'd like to help!

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-06-2020 08:14 AM

HP Recommended

Hi @DIEGOPADRE,

 

I'd like to help!

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No
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