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‎05-07-2019 03:52 PM

HP Recommended

HOW DO I CLEAN THE PRINTHEAD OF THE HP OFFICEJET PRO 8630?

3 people had the same question
1 REPLY 1

‎05-07-2019 04:07 PM

HP Recommended

 

Hi jamzlyn,

 

You can follow the below steps to clean the printhead :

 

  1. Load plain white paper into the tray.
  2. On the printer control panel, swipe the display to scroll to Setup, and then touch the Setup icon 
  3. Swipe the display to scroll to Tools, and then touch Tools.
  4. Touch Clean Printhead. There are three cleaning stages. A test page (different from the Print Quality Diagnostics page) prints between each cleaning stage. Do not use this test page for analysis. Touch No when prompted to continue the next level of cleaning.
  • If there are no defects in Test Pattern 2, you do not need to continue troubleshooting.
  • If there are defects in Test Pattern 2, try cleaning the printhead again.
  • If there are still defects in Test Pattern 3 after another cleaning, you can try to clean the printhead again .

Click on the link to follow soloution six step 8 :https://support.hp.com/in-en/document/c04089796

 

Regards,

JAY_G24

 

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