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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎10-18-2022 05:02 AM

HP Recommended
Product: CP5225
Operating System: Microsoft Windows 10 (64-bit)

Hello 

 

My office has installed a new Colour laser CP5225 and It won't print immediately.

 

The job remains in the print queue for sometime (several minutes or longer) then eventually prints

 

I can print it by restarting the printer.

 

In MS office the printer is showing as "off line" until it eventually prints

 

Printer is networked.

 

My IT dept says there's no setting to tell it to print immediately and to wake on request.

 

I've tried delaying the sleep but it just doesn't print straight away which is very frustrating. What am I missing?

Category:
1 REPLY 1

‎10-18-2022 07:21 AM

HP Recommended

Check what driver and port type were configured. Best performance is using a Standard TCP/IP port and an HP driver. Windows often auto-configures with a WSD port and an IPP print driver which are very erratic in performance and often show the printer offline when it is not.

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