Calibration failed

[anushasathya]

I can't calibrate the printer, it always tells me that the calibration failed, in addition the prints have lines, especially the black lines the printer is new, installed today.

[praveen196]

@anushasathya Welcome to HP Community!

I understand that the Calibration failed.

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

Please restart the printer. After restarting if the printer continues to be stuck on calibration then please continue with the following steps:

• Disconnect the power cable from the printer while the printer is still ON.
• Disconnect any other cables if connected the printer.
• Press and hold the printer’s power button for 15 seconds.
• The printer should be directly connected to the wall outlet and not to a surge protector.
• Reconnect the power cable to print and the printer should power ON by itself. If the printer doesn’t power ON then please manually power it ON.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

[anushasathya]

Hi,

Thanks for the reply. I already tried this option, which was mentioned in the forum earlier. It didnt help. But problem got resolved with help of Hp support. It required some service resetting for which I got instructions to carry out.