Can I not use ink for my printer from Walmart if I signed up with inkstand ink?

[Kalymccarter]

Will the same ink from Walmart not work in my printer if I’m signed up for instant ink? Ever since I changed the ink from the initial  ink that came with the printer my printers Orange info light stays on or blinks and says it’s busy when I try to print. 

[TEJ1602 · Accepted solution]

@Kalymccarter, Welcome to HP Support Community!

No, once the printer is enrolled in HP Instant Ink Program, you can only use the HP sent instant ink cartridges, store-purchased ink will not work with the printer.

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Kalymccarter]

Thank you for your response. I did not receive my instant ink before the ink that came with the printer ran out so I purchased some HP compatible ink for my printer at Walmart. It works but the information light stays on or blinks and the printer will sometimes say it’s busy when I try to print. I then have to unplug the thing and stayer it all over again. It’s so annoying. I just got a message from Instant ink saying my shipment was on the way. I can’t wait to get the new cartridges so I can run a normal printer again. I had no idea the ink I’m able to purchase for the printer would not really be compatible to the computer. I hope I don’t have any more problems. I’m set up for the 4.99 a month plan for InstantInk. I hope once I get this shipment everything will run smoothly. Fingers crossed. 

[TEJ1602]

@Kalymccarter

Definitely 🙂 In case of any issues or concerns just reach out.

Cheers!