Can I print duplex on Mac with Envy Pro 6400?

[Mel_L]

Hi all. Does the Envy Pro 6400 do automatic duplex printing on Mac? 

I've just installed a new Envy Pro 6400 to my MacBook Pro (macOS 10.15 Catalina). The user guide gives instructions for automatic duplex printing for Windows but not Mac and I can't find any further  info in Support. Online articles say you can do it but the only ones I can see show print dialogue boxes that give options for duplex or two-sided, which Word on my Mac doesn't do. There's no option either in Settings/Printers & Scanners/[printer name]/Options & Supplies for duplex. 

So does this mean this printer does not support duplex printing for Mac?

I can see that I can use the HP Smart app to print PDFs only – which does give a double-sided option so it's a workaround but not what I wanted. I bought this printer especially because I wanted auto duplex printing and that's how it's advertised.

[ShlomiL]

Hi,

The printer supports duplex printing on Mac too, please follow below steps to print duplex from a Mac computer:

https://www.youtube.com/watch?v=N_VaSssNUNs

Shlomi

[Mel_L]

Hi Shlomi. Thanks for your response. I already read this support page and it does not help. As I said, my dialogue box from within Microsoft Word does not offer the option of two-sided printing as shown in the screen grab on this support page. Please see my screen grab from Word below. I've been into every setting I can find to look for the option to add this function to no avail. Many thanks for any further help.

[ShlomiL · Accepted solution]

Hi,

Open the Copies & Pages drop-down menu and select Layout from that menu, there you should see the Two-Sided option

[Mel_L]

Yes!! I was sure I looked in every printing sub-menu but I missed it! Thank you so much. Problem solved. 

[ShlomiL]

You're much welcome @Mel_L, great to see you were able to locate the setting.

Shlomi