Can I print on 210g card with HP OfficeJet Pro 8710 All-in-One Printer?

[lee84490]

I am trying to print on 210g card for greetings cards with my printer but i does not print correctly.

I have tried using Word, PDF and Publisher apps but the result is the same. The front page of a landscape card is printed centrally on the page.

It works perfectly when using normal 80g paper.

I have checked and tried different print settings but nothing works properly.

I am wasting expensive paper and ink.

I hope someone can give me some guidance.

Lee

[Dragon-Fur · Accepted solution]

@lee84490

210 g/m2 (gsm) card paper is too heavy for the printer.

Printer can handle Index stock (ISO standard for Media types) 

Tray	Type	Weight	Capacity
Tray 1	Paper	60 to 105 g/m2 (16 to 28 lb bond)	Up to 250 sheets of plain paper (25 mm [1 inch] stacked)
Photo paper	300 g/m2 (80 lb bond)	Up to 50 sheets (17 mm [0.67 inch] stacked)
Envelopes	75 to 90 g/m2 (20 to 24 lb bond envelope)	Up to 30 envelopes (17 mm [0.67 inch] stacked)
Cards	Up to 200 g/m2 (110 lb index)	Up to 50 cards

Specifications > Paper Handling > Paper Tray Capacities

Reference and Resources – Places to find help and learn about your Printer

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HP OfficeJet Pro 8710 All-in-One Printer series

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[lee84490]

Thank you for all the valuable info you supplied.

It is a shame 210g is too heavy because I still have paper stock I used on my old Officejet 6700 Premium e-All-in-One printer.

Regards

Lee

[Dragon-Fur]

@lee84490

You are welcome.

Printer ordinarily senses photo paper and rejects the setup if it "sees" something else.  "Photo paper" sets the ink differently than is used for other types of media.  If the setting does work, you might end up using a bit more ink.   If it does print, the results might look other than expected.  Meh.  You could try it.   If available, select a "matte" photo paper.   Takes a few seconds to find out.

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.