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- Can I print on 210g card with HP OfficeJet Pro 8710 All-in-O...

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12-17-2018 06:27 AM
I am trying to print on 210g card for greetings cards with my printer but i does not print correctly.
I have tried using Word, PDF and Publisher apps but the result is the same. The front page of a landscape card is printed centrally on the page.
It works perfectly when using normal 80g paper.
I have checked and tried different print settings but nothing works properly.
I am wasting expensive paper and ink.
I hope someone can give me some guidance.
Lee
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12-17-2018 04:31 PM
210 g/m2 (gsm) card paper is too heavy for the printer.
Printer can handle Index stock (ISO standard for Media types)
Tray | Type | Weight | Capacity |
Tray 1 | Paper | 60 to 105 g/m2 (16 to 28 lb bond) | Up to 250 sheets of plain paper (25 mm [1 inch] stacked) |
Photo paper | 300 g/m2 (80 lb bond) | Up to 50 sheets (17 mm [0.67 inch] stacked) | |
Envelopes | 75 to 90 g/m2 (20 to 24 lb bond envelope) | Up to 30 envelopes (17 mm [0.67 inch] stacked) | |
Cards | Up to 200 g/m2 (110 lb index) | Up to 50 cards |
Specifications > Paper Handling > Paper Tray Capacities
Reference and Resources – Places to find help and learn about your Printer
Printer Homepage – “Things that are your printer”
Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more
HP OfficeJet Pro 8710 All-in-One Printer series
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12-17-2018 04:31 PM
210 g/m2 (gsm) card paper is too heavy for the printer.
Printer can handle Index stock (ISO standard for Media types)
Tray | Type | Weight | Capacity |
Tray 1 | Paper | 60 to 105 g/m2 (16 to 28 lb bond) | Up to 250 sheets of plain paper (25 mm [1 inch] stacked) |
Photo paper | 300 g/m2 (80 lb bond) | Up to 50 sheets (17 mm [0.67 inch] stacked) | |
Envelopes | 75 to 90 g/m2 (20 to 24 lb bond envelope) | Up to 30 envelopes (17 mm [0.67 inch] stacked) | |
Cards | Up to 200 g/m2 (110 lb index) | Up to 50 cards |
Specifications > Paper Handling > Paper Tray Capacities
Reference and Resources – Places to find help and learn about your Printer
Printer Homepage – “Things that are your printer”
Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more
HP OfficeJet Pro 8710 All-in-One Printer series
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
12-18-2018 09:34 AM
You are welcome.
Printer ordinarily senses photo paper and rejects the setup if it "sees" something else. "Photo paper" sets the ink differently than is used for other types of media. If the setting does work, you might end up using a bit more ink. If it does print, the results might look other than expected. Meh. You could try it. If available, select a "matte" photo paper. Takes a few seconds to find out.
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.