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‎03-06-2020 08:20 AM

HP Recommended

HP ENVY 5010 all in one wireless printer

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-06-2020 08:36 AM

HP Recommended

No, you cannot use two black cartridges in the Envy 5010.  Do not try this, installing the black cartridge in the color slot (or vice-versa) would require some force, and if you do get the cartridge pushed into the wrong slot it may be very difficult to remove.

 

If you do not want to use color cartridge you could remove it entirely* and allow the printer to switch to single cartridge mode as described on page 40 of the user guide here.

 

* If you still have ink in the color cartridge and want to use it later please store the cartridge as shown in the document here.

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


View solution in original post

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1 REPLY 1

‎03-06-2020 08:36 AM

HP Recommended

No, you cannot use two black cartridges in the Envy 5010.  Do not try this, installing the black cartridge in the color slot (or vice-versa) would require some force, and if you do get the cartridge pushed into the wrong slot it may be very difficult to remove.

 

If you do not want to use color cartridge you could remove it entirely* and allow the printer to switch to single cartridge mode as described on page 40 of the user guide here.

 

* If you still have ink in the color cartridge and want to use it later please store the cartridge as shown in the document here.

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No
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