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- Printing Errors or Lights & Stuck Print Jobs
- Can no longer print #10 envelopes

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03-18-2024 05:06 PM - edited 03-18-2024 05:21 PM
I've been printing envelopes without problem for years on my HP LaserJet printers. This week, the envelopes print as if an 8.5 x 11 page has been loaded -- the address is on the top of the envelope. I'm printing from Word, using the mailing/envelope function. I'm loading the envelopes in the center of the manual feed tray, using the alignment guides for envelope. Word is setup to format a #10 envelope, and also shows the same tray placement. The printer prompts me to load a #10 envelope. his is all I've had to do in the past, and I can't find any other setting to change. Today I uninstalled and reinstalled the printer, but it didn't make any difference.
Of note -- a few weeks ago I had label alignment problems, last week it was check alignment problems -- all things that worked fine until they didn't. This printer is starting to feel psychotic. When it works, it works well. When it doesn't -- there's an hour of my day gone.
Thanks for any help. For the time being I have a LaserJet printer and I'm writing envelopes by hand .......