Can not connect to web services

[sfainbraun]

I noticed that my printer was not connected to the instant ink server. I removed web services from the printer and did a reset from the service menu - the printer works fine in that I can get to the EWS, AIRPrint, or scan. I just cant reconnect to web services. I have tried everything. Changing the DNS, fixing the IP address. Nothing i do reconnects the printer. I don't really care other than whenever I print, now I need to hit ok to the can not connect to web services message box. Any suggestions?

[Riddle_Decipher]

@sfainbraun I recommend you click here to turn off the web service when done successfully, go ahead and click here to turn on the web services, and check if it works,

Meanwhile, here are a few things you may want to know about your HP Instant Ink account page before we get into the details of resolving your concern: Click here for FAQs.

• Your HP Instant Ink account page contains the data on past deliveries and estimated shipments.  
• It also helps you understand what state your cartridges are in based on HP's data,  
• Any issues will be shown with its solution using a step by step approach, to make it easier for you!

Please check your account page to see the latest cartridge information by signing into your account at "instantink.com".    

If the suggested information can't be found, You may respond to the private message I've sent out and I'll help you out, accordingly

Check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a list of questions and I could provide a better solution once I have the answers: Click here for more details on how to access the private messages on HP Forums

We eagerly await your response,

Help us, help you.

And Take care.