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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Can print test page but not documents

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12-04-2023 09:48 PM - edited 12-04-2023 10:42 PM
All of a sudden I cannot print documents from my HP Pavilion 15.6 inch Laptop PC to my HP OfficeJet 3830 All-in-One Printer. It will, however, print the test page without issue. So, it appears my wireless connection is fine. I have turned off the printer and shut down my computer. When I check the print queue, right after I try to print something, there is nothing showing in the print queue. I have cleared the print queue anyways and checked for updated drivers (there are none). And, I have removed the printer and reinstalled it -- and nothing has worked. I am using Windows 11 and it is up to date. It was working fine a couple of days ago. Help, please!