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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Can't Check ink levels!

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09-25-2016 03:39 PM
Hi,
Ok, so i'm pretty sure a while ago i had HP Printer assistant installed on my computer with everything working fine until around May but, and i'm not sure why because i didn't really use the printer during the 3 following months, when i was going to check my ink levels last week i didn't have the printer assistant installed, which i thought was odd so i decided to just reinstall everything and when i had just uninstalled my printer and restarted my pc it decided to update windows 10 or something.... so i only installed the printer and drivers today, and when i was going to check the ink levels on the printer assistant i couldn't find the feature anywhere.... i was looking through some trouble other people had, and i heard some printers don't have that feature available because of their type of printer, so is that my case? or did i do something wrong on my installation? because i'm pretty sure i had that feature up until May so it doesn't really make sense not to have it now....
Any help would be helpful, thank you.
Solved! Go to Solution.
Accepted Solutions
09-26-2016 12:45 PM
Hi,
So i'm not sure why but when i clicked "Maintain your Printer", to try and print a test page and see how my ink levels were doing since i couldn't see the estimate, the tab with the estimated ink levels was fully functional and the upper tab icon for the estimated ink levels appeared... so it turns out the problem either fixed itself or i can't see the ink levels until i click "Maintain your Printer" which i didn't know.... either way the problem is now solved so i'm sorry for the bother and thank you for trying to help 😛
09-25-2016 10:58 PM
Hi,
The Printer Assistant i available as part of yoru printer software.
From the Search bar type 1510 and open the shown HP Deskjet 1510 icon from the search results.
Within the top section click the Estimated Ink Level.
As well you may right click the Start icon and select Control Panel.
Open View devices and printers and double click the HP Deskjet 1510 printer.
Click the HP All-in-One Printer Remote, that's too will show the ink levels.
Please let me now of any problem,
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
09-26-2016 09:30 AM
Hi thanks for your answer but i'm still having issues,
"From the Search bar type 1510 and open the shown HP Deskjet 1510 icon from the search results. Within the top section click the Estimated Ink Level." Just tried, opened the Printer Assistant but the " Estimated Ink Level" icon doesn't even appear.
And,
"As well you may right click the Start icon and select Control Panel. Open View devices and printers and double click the HP Deskjet 1510 printer. Click the HP All-in-One Printer Remote, that's too will show the ink levels." Also tried this but it says it can't connect and that there aren't any available informations at the moment....
09-26-2016 12:45 PM
Hi,
So i'm not sure why but when i clicked "Maintain your Printer", to try and print a test page and see how my ink levels were doing since i couldn't see the estimate, the tab with the estimated ink levels was fully functional and the upper tab icon for the estimated ink levels appeared... so it turns out the problem either fixed itself or i can't see the ink levels until i click "Maintain your Printer" which i didn't know.... either way the problem is now solved so i'm sorry for the bother and thank you for trying to help 😛