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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Can’t click printer option on my laptop

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12-18-2019 08:41 PM
Every time I want to print more than one thing I have to print the first thing, shut my laptop & printer off, turn my laptop on first & then the printer, & then I can print the second thing. If I don’t do all that it won’t let me click my printer as the destination.
Solved! Go to Solution.
Accepted Solutions
12-23-2019 01:48 PM
Remove and add the printer to Chromebook.
Delete your printer from Google Cloud Print, then re-add it:
- If you haven't yet, sign in to your Chromebook.
- Open Chrome.
- Go to the Google Cloud Print list of printers.
- Delete any duplicate printers from the list.
- Delete your printer from the list.
- Set up your printer with Google Cloud Print again.
Add your printer to your Chromebook
- At the bottom right, select the time.
- Select Settings
.
- At the bottom, select Advanced.
- Under "Printing," select Printers.
- Under "Available printers to save," next to your printer, select Save.
- Check that your printer appears at the top, under "Saved printers."
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
12-21-2019 03:01 PM
Welcome to HP support community.?
Which operating system is installed on the computer to which this printer is connected?
Are you getting any error message while printing?
Reply with the requested information for more assistance.
Cheers.
Sandytechy20
I am an HP Employee
12-23-2019 01:48 PM
Remove and add the printer to Chromebook.
Delete your printer from Google Cloud Print, then re-add it:
- If you haven't yet, sign in to your Chromebook.
- Open Chrome.
- Go to the Google Cloud Print list of printers.
- Delete any duplicate printers from the list.
- Delete your printer from the list.
- Set up your printer with Google Cloud Print again.
Add your printer to your Chromebook
- At the bottom right, select the time.
- Select Settings
.
- At the bottom, select Advanced.
- Under "Printing," select Printers.
- Under "Available printers to save," next to your printer, select Save.
- Check that your printer appears at the top, under "Saved printers."
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee