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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-21-2016 03:09 AM

HP Recommended
The printer is connected to our Broadband but when I go to install the software to my laptop with CD that's given or Online, it keeps coming back with error saying "printer not found" I tried manual connection via Ethernet cable-still no luck. It's extremely fustratting as I have deadlines in work! Anyone know how can it be connected? Or should I just buy USB cable in the shop? Be the easiest?

Thanks very much!
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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-21-2016 11:34 AM

HP Recommended

Welcome @Girkute,


Thanks for engaging in the HP Forums! I see by your post that the printer isn't being recognized by the network. I will certainly do my best to help you.

 

I believe the steps in this document should help resolve the issue for the printer not being detected: Printer Not Found During Network Driver Setup.

 

What operating system are you using? What operating system are you using?
 
Feel free to click on the "Accept as Solution" button and the "Thumbs Up" for my assistance. Please let me know the results and if there is anything else I can help you with. Thanks!

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!

View solution in original post

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2 REPLIES 2

‎06-21-2016 11:34 AM

HP Recommended

Welcome @Girkute,


Thanks for engaging in the HP Forums! I see by your post that the printer isn't being recognized by the network. I will certainly do my best to help you.

 

I believe the steps in this document should help resolve the issue for the printer not being detected: Printer Not Found During Network Driver Setup.

 

What operating system are you using? What operating system are you using?
 
Feel free to click on the "Accept as Solution" button and the "Thumbs Up" for my assistance. Please let me know the results and if there is anything else I can help you with. Thanks!

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Was this reply helpful? Yes No

‎08-11-2016 02:32 AM

HP Recommended

Thanks very much!

Was this reply helpful? Yes No
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