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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Can't connect

Create an account on the HP Community to personalize your profile and ask a question
02-14-2019 06:18 AM
Hello
Ever since my internet eent down I cannot connect my andoida phone or Chromebook.. I have doenload the hp app on phone and plug in app but it isn't working. Sldothe chromebChr can't connect through the app on there. Trying to run a business but struggling. Any help would be great thsnkyou
02-16-2019 08:47 AM
Welcome to the HP Support Community!
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
- Are you able to make a copy?
- What is the wireless light status on the printer? (Steady/Blinking)
- What is the exact issue you are facing?
- Are the other devices able to access the internet?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee