• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎03-18-2015 12:18 PM - edited ‎03-18-2015 12:19 PM

HP Recommended
Product: HP Officejet 7612 Wide Format
Operating System: Microsoft Windows 7 (64-bit)

I can't find 13"x19" print size in the drop down sleciton of my printer while this printer Officejet 7612 is designed to print up to 13"x19". I have the paper 13"x19" ready in the tray though. 

Also I know this printer doesn't allow custom paper size.

 

Please let me know. Thank you!

Untitled-1.jpg

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-18-2015 12:54 PM

HP Recommended

Hi,

Select the Super B or the A3+ paper sizes, both are equal to 13 x 19 inches.

 

Regards,

Shlomi

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎03-18-2015 12:54 PM

HP Recommended

Hi,

Select the Super B or the A3+ paper sizes, both are equal to 13 x 19 inches.

 

Regards,

Shlomi

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎03-18-2015 01:12 PM

HP Recommended

solved! Thank you!

Was this reply helpful? Yes No

‎03-31-2017 10:44 AM

HP Recommended

There are no extended paper sizes in my list of available formats.  I am using Windows 10 and ever since I migrated,  I have been unable to print large size papers... nada!  i have reinstalled drivers, searched site-wide for solutions and nothing has worked. this printer is about to be chucked into the electronic WASTE pile. 

This has been a bad HP experience this time!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.