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- HP Community
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- Printing Errors or Lights & Stuck Print Jobs
- Can't find hard disk on Color Laserjet M553dn

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10-27-2023 09:27 AM
Configuration page for a Color Laserjet Enterpise M553dn says the printer has a 4GB Toshiba hard disk installed. The Service Manual says it should be directly behind the formatter cover, just as they are on most enterprise laserjets (at least those manufactured during the same period as the M553). However, there's no HD when I check the printer itself. Is there some other place it might be tucked away that I'm not seeing?
10-27-2023 10:19 AM
These use an EMMC disk as standard. You can install a spinning hard disk but will need a SED (self-encrypting) SATA drive plus the edge connector adapter and a cradle.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
10-27-2023 11:23 AM
Just an addition.
Cradle part number is B5L46-40014
Adapter board is T3U55-60001
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.