Can't find @ symbol on 3830 printer touch screen ...

[JL34]

I'm finally setting up a printer I've had for ages, and when I went to enter my wifi password, there's no @ symbol available. Is there a trick to getting to this? I really don't want to reset my wifi password and everything associated with it just to be able to use this printer wirelessly.

[asmita6658]

Hi @JL34

Welcome to the HP Support Community. I'd be happy to assist you with the connectivity issue. 

Let's try restoring the network settings to defaults -

1. From the Home screen, touch (Wireless), and then touch Settings .
2. Touch Restore Network Settings.
3. Follow the on-screen instructions.

To connect the printer, run the Wireless Setup Wizard - 

1. From the Home screen on the printer control panel, touch (Wireless).
2. Touch Settings.
3. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.
4. Follow the on-screen instructions to complete the setup. Press 123? to access @, you might need to press = symbol to access @ -

You may also refer to this document - Connect to a Wireless HP Printer

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[JL34 · Accepted solution]

Thank you - I actually ended up finding it on accident. You have to press the number key then the space key.