Can't fix error 0x6100004a

[EdisonSmj]

I can't fix the error 0x6100004a. Already did common tips found on internet: firmware update, check and clean inks, removed jammed paper, etc.

Any other good idea that may really work?

[sandytechy20 · Accepted solution]

@EdisonSmj

Welcome to the HP support community.

Provide the HP model number or the product number of your device for further assistance.

Here is the link to find the product number or model number:- Click here

[EdisonSmj]

Here SN TH8441POM3/FPU J7K33-64003/ HP Inc

[sandytechy20]

@EdisonSmj

I understand that you are getting an 0x6100004a error, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[silviahenry]

may I have the instructions to reset please?

[EdisonSmj]

[RMB63]

HP 6968, s/n [Personal Information Removed] was jamming paper at one time and I cleared it and it was printing fine but now I get the Subject error code.  Tried everything from checking all areas for residual paper and unplugging and still get error of a paper jam.  Please help.   FPU # T036-64001.  Note:  Cartridge carrier will not move enough to remove the ink cartridges to clean ports either.

[Dahlend]

Can't fix error 0x6100004a

HP Officejet Pro 6978

Product # T0F29A

Model # 6970

[Papi52]

Need steps for semi full reset for Product E3E02A

Serial number [Personal Information Removed]

[JudithBraizat]

I am having this same issue. I get all my ink directly from HP so I know it can't be an ink issue. I don't know what to do.

My Product number is P4C81A