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‎03-11-2023 03:01 PM

HP Recommended

I can not remove the ink cartridges. They are stuck to the right side of my printer. I use hp instant ink service so all cartridges are authentic. It tells me there is a paper jam but there is no paper stuck anywhere I can see. All my firmware, etc. is up to date. Please help

My product number is P4C81A

 

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‎03-11-2023 03:04 PM

HP Recommended

Please send me the instructions also. My printer product no is P4C81A

 

FPU: P4C81-64002\

 

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‎04-17-2023 11:35 AM

HP Recommended

HP Office Jet Pro 6970  with serie no TH6BN4216W.

Display states that the printer has been turned off incorrectly and claims that there is paper stuck (which isn

t). I have turned the printer off and on. Unplugged the power etc as well. The message cont to appear. Contact HP and state the above 0x6100004a.

Any clues what to do?

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‎04-20-2023 08:59 AM

HP Recommended

I am getting a printer failure message and 0x6100004a

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‎05-03-2023 05:47 AM - last edited on ‎05-03-2023 11:46 AM by Retired

HP Recommended

Model HP OfficeJet Pro 6968 All-in-One

Ser No:  [Personal Information Removed]

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‎06-27-2023 10:52 AM

HP Recommended

when I press TL or BL I can no longer press the subsequent button - light turns off and it does not register a "press"

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