• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP ENVY Photo 7164 All-in-One Printer

Envy Photo 7164

1 REPLY 1
HP Recommended

@Cjmar7164 

 

Welcome to the HP Community --

 

In general, what you do depends on your Operating System and how you are viewing the email (software, app, browser).

 

Printing from within Outlook (software), for example, generally works, though it might be needful in some circumstances to double-click on the email and open it is its own window.

 

Browser printing is generally pretty straight forward, though you might be required to download attachments to print.

 

Next, there is the printer / destination setting in that app / software --

Is the printer selected as the destination?

Is the attachment a file type the app / software understands?

 

If you cannot get it to work...

 

The usual workaround for attachments that don't print is to download and save the attached file -- 

Once you have a copy of the file on your device, open the file in its document editor or your printing app > print the file.

 

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

HP ENVY Photo 7164 All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.