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‎06-13-2018 07:15 PM

HP Recommended
Product: Envy 5532
Operating System: Microsoft Windows 10 (32-bit)

I changed ink cartridges in my printer.  The alignment page printed improperly several times.  Tried to scan what I had and printer gives message that alignment page is not detected.  

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-13-2018 08:13 PM

HP Recommended

That's why you can't align the printer because the print quality is bad.   Try the HP web page here.  Once the print is good, you will be able to align the cartridges.

 

https://support.hp.com/us-en/product/hp-envy-5530-e-all-in-one-printer-series/5304881/model/5373124/...

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4 REPLIES 4

‎06-13-2018 07:43 PM

HP Recommended

Since you just changed a cartridge, please print out the Print Quality Report.  Are all colors present and perfect?

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‎06-13-2018 08:06 PM

HP Recommended

No, there are missing bands on the Print Quality Report, too.

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‎06-13-2018 08:13 PM

HP Recommended

That's why you can't align the printer because the print quality is bad.   Try the HP web page here.  Once the print is good, you will be able to align the cartridges.

 

https://support.hp.com/us-en/product/hp-envy-5530-e-all-in-one-printer-series/5304881/model/5373124/...

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‎06-14-2018 06:31 AM

HP Recommended

The suggestion of taking out the black cartridge and letting it sit upside down for a few hours was the correct one. Thanks!

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