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‎01-16-2021 08:42 AM - edited ‎01-16-2021 08:50 AM

HP Recommended
Product: HP Officejet 4620
Operating System: Other

I'm using the HP print serve app service and can print documents (HP Officejet 4620) from my Pixel5 phone with the app service, but barcodes in documents and some other elements are not reproduced. Also if save to PDF (to then try and print) the barcode still isn't rendered (in 'print' preview either').

I can print (to the HP 4620) or save as PDF with barcode on my chromebook, and open the saved PDF on my Pixel 5 and print it with barcode.   

There's no option to print as image on mobile. 90% of our printing is postage return labels with barcodes. What can I do?

 

Category:
1 REPLY 1

‎01-19-2021 09:16 AM

HP Recommended

@Donostio1

 

Welcome to HP Support Community


I would like to help

 

Please download the PDF file and try printing using the HP Smart App

 

https://support.hp.com/in-en/document/c03561640


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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