Can't print in color

[tropicalremix]

I've been trying to change the print setting to print in color instead of black and white and I can't do it. There is no setting to showing up to change it.

[Jay_G24]

Hi @tropicalremix

Welcome to the HP Support Community. I'd be happy to assist you with the  "cannot print in color " issue. 

Are you able to make color copies using the printer?

If yes, then try the uninstalling and reinstalling the software-

 Let's try and uninstall the printer software from the root level on your PC and install the full feature printer software.

--->In Windows, search for and open Programs and Features.

--->Select your HP printer.

--->Select Uninstall.

--->In Windows, search for and open Devices and Printers.

--->In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

--->Open up the run command with the "Windows Key + R" key combo.

--->Type printui.exe /s and click OK.

--->Click on the Drivers tab.

--->Look for HP Printer driver. If you see it click on it and click remove at the bottom.

--->Select OK.

--->Select Apply and OK on the Print Server Properties windows.

--->Close Devices and Printers.

And then reinstall the printer full-featured drivers from  software and drivers page  

If no, then try the steps in the document Color or Black Ink Not Printing

Hope this helps! Keep me posted. 

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Have a great day!