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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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When go to network setup, it finds the new 5G network but does not allow to enter a new password.  I tried enabling wifi direct but laptop would not get on the printer wifi.  I could not log in with a browser---under Newtwork summary IP address listed as 192.168  etc but that didn't work either.  I can't print.  I want airprint to work so it must be on the same network.  Any help appreciated.  I am totally stumped. 

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I tried what I thought was a factory reset by holding down on the rt lower corner with the HP logo showing.  I had to input language et.  I turned on wireless and the printer found the new network but did not ask for a password again and could not connect!  Any help appreciated!!

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I should add that I updated the router to the Verizon cr1000a.  I had already disabled the SON -self organizing network-- and I tried both the 5G and 2.4G networks which the printer see and have good signals but it won't connect.   I can't find the cable.  Any ideas???? I sometimes print from my phone and a laptop downstairs so a wireless solution is best but I am out of ideas. 

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