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‎01-19-2019 01:43 PM

HP Recommended
Product: Toshiba Satellite L75D
Operating System: Microsoft Windows 8.1 (64-bit)

Unable to change email on my account.

Went to Preference Options on new-format site, but no option to change email was listed.  It is possible the email originally listed no longer exists, but confirming this is not possible on the my settings page drop-down.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-20-2019 04:58 AM

HP Recommended

Answered my question, although things seemed to have changed:

Went to My Settings, then saw a link at top, "Update Account Details", which I don't think was there before.  With that link I was able to change email address.

View solution in original post

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1 REPLY 1

‎01-20-2019 04:58 AM

HP Recommended

Answered my question, although things seemed to have changed:

Went to My Settings, then saw a link at top, "Update Account Details", which I don't think was there before.  With that link I was able to change email address.

Was this reply helpful? Yes No
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