-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
@Win-4_9, welcome to HP Support Community!
Use Wi-Fi Protected Setup (WPS), HP Smart, or temporarily connect a USB cable to establish a wireless connection between your printer and network.
Step 1: Connect the printer with WPS
Use WPS to connect the printer to your wireless network.
-
Locate the WPS button on your router, but do not press it yet.
If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.
-
Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.
-
On the printer control panel, press and hold the Wireless button
for at least 3 seconds or until the wireless light starts to flash. -
On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.
NOTE:
The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
Refer to the document HP Printers - No Connection after Router or Wi-Fi Settings Change for details.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
HP Recommended
@Win-4_9, welcome to HP Support Community!
Use Wi-Fi Protected Setup (WPS), HP Smart, or temporarily connect a USB cable to establish a wireless connection between your printer and network.
Step 1: Connect the printer with WPS
Use WPS to connect the printer to your wireless network.
-
Locate the WPS button on your router, but do not press it yet.
If your router does not support WPS, skip to the next step to connect the printer with the HP Smart app.
-
Turn on the printer. If the printer is in sleep mode, press the Cancel button on the control panel.
-
On the printer control panel, press and hold the Wireless button
for at least 3 seconds or until the wireless light starts to flash. -
On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.
NOTE:
The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
Refer to the document HP Printers - No Connection after Router or Wi-Fi Settings Change for details.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
2
0
0
HP Recommended
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community