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- Cannot configure WiFi on HP Ink Tank Wireless 415

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08-24-2020 02:22 PM
I changed my WiFi provider, I wanted to reconfigure the WiFi setting on my HP Ink Tank Wireless 415. Everything goes fine, HP Smart finds my printer, but after finding the printer, it starts the configuration and the following popup appears. I do no have the Web service password!. I searched all HP blogs and others an no solution was successful for me.
I would appreciate your help!
Thanks,
Adrian
08-27-2020 07:24 AM - edited 08-27-2020 07:24 AM
@Adrian_a_r, Welcome to the HP Support Community!
The image is not in English. Kindly translate the message.
For now, try to restore network settings to default settings
● Press the Wireless button and the Cancel button (X) from the printer control panel at the same time, and then hold them for three seconds.
Connect the printer to a wireless network. Refer to page 68 of the user guide.
For more info on connecting the printer to a new wireless network, refer to - No Connection after Router or Wi-Fi Settings Change
Hope this helps! Keep me posted.
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KUMAR0307
I am an HP Employee