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‎03-31-2018 07:57 PM

HP Recommended
Product: HP OfficeJet Pro 6960 All-in-One series
Operating System: Microsoft Windows 7 (32-bit)

Hi,

I have installed my printer and it now has it's own email address.  I have sent a print job to that email address and the printer has subsequently printed out that job.  However, when logging in to HP Connected, I am unable to view ePrint History as this button does not appear in the MyPrinters window.  Any advices?

Thank you

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‎03-31-2018 09:22 PM

HP Recommended

Thank you, that would explain everything.  Kind Regards

View solution in original post

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2 REPLIES 2

‎03-31-2018 08:30 PM

HP Recommended

@Duke55

 

I believe the ePrint History service was discontinued after July 19, 2017.

 

Regards.

BH
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‎03-31-2018 09:22 PM

HP Recommended

Thank you, that would explain everything.  Kind Regards

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