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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎06-29-2020 11:24 AM

HP Recommended
Product: HP Deskjet 3636
Operating System: Microsoft Windows 10 (64-bit)

I am in the middle of changing my broadband provider, and because I have already been massively let down by my new provider, I have had to resort to using a mobile phone hotspot as the router for my wireless DeskJet 3636 just for a few days. I have managed to connect the printer wirelessly - at least all the lights are on - but nothing will print. Nothing appears in the printer queue either. I have tried everything in the Virtual Agent, to no avail. Can anyone help?

1 REPLY 1

‎07-03-2020 09:17 AM

HP Recommended

@PeterB29, Welcome to the HP Support Community!

 

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Connecting the printer to a mobile hotspot may not work. You will need a wireless router. 

Alternatively, you may use a USB cable to print from the PC.

 

If you do not have a USB cable, connect the printer and the PC using wifi-direct and you will be able to print the saved files/pictures on the PC

Note: There will be no internet connection while using wifi-direct.

For more info, refer to this document. The default password is 12345678.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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