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Guidelines
To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎04-22-2024 12:47 PM

HP Recommended
Product: HP ENVY 6458e All-in-One Printer

How do I fix printer. E0 code. Replaced ink cartridges. Still doesn’t clear code.

Category:
1 REPLY 1

‎04-24-2024 08:31 AM

HP Recommended

Hi @SraBas,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are getting an E0 error on your HP Envy printer, I am glad to assist you

 

An E0 error indicates an unusable cartridge.

 

This condition occurs when at least one ink cartridge needs attention, is faulty, incorrect, missing, damaged, or incompatible. Reseat both ink cartridges, clean the ink cartridge contacts, restart the printer, and replace one or both ink cartridges if necessary.

 

You may also refer to this document and perform the steps. 

 

If this does not help, either the cartridge is faulty or the printer needs to be checked.

 

Update the firmware. Click here

 

Hope this helps! Keep me posted for further assistance.

 

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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