Card Stock is getting stuck in printer even when appropriate paper is chosen

[ReginaCJ]

Cardstock gets stuck in my officejet printer 8210.  Regular copy paper and photo paper go thru fine.  I put in cardstock as paper choice.

[Dragon-Fur]

@ReginaCJ 

"Card" paper as defined in  Specifications  > Paper Handling > Paper tray capacities is supported:

Location	Type	Weight	Capacity
Input tray	Paper	60 to 105 g/m2 (16 to 28 lb bond)	Up to 250 sheets of plain paper (25 mm [1 inch] stacked)
Up to 50 sheets (17 mm [0.67 inch] stacked)
Photo paper	300 g/m2 (80 lb bond)
Labels	n/a	Up to 100 sheets (17 mm [0.67 inch] stacked)
Envelopes	75 to 90 g/m2 (20 to 24 lb bond envelope)	Up to 30 sheets (17 mm [0.67 inch] stacked)
Cards	Up to 200 g/m2 (110 lb index)	Up to 50 cards (17 mm [0.67 inch] stacked)
Brochures	180 g/m 2 (180 lb bond)	Up to 65 sheets of 180 gsm HP Brochure and Flyer Paper Matte
Output tray	Paper	60 to 105 g/m2 (16 to 28 lb bond)	Up to 150 sheets of plain paper (text printing)
Photo paper	300 g/m2 (80 lb bond)	Up to 100 sheets (17 mm [0.67 inch] stacked)
Envelopes	75 to 90 g/m2 (20 to 24 lb bond envelope)	Up to 30 sheets (17 mm [0.67 inch] stacked)
Cards	Up to 200 g/m2 (110 lb index)	Up to 80 cards (17 mm [0.67 inch] stacked)

"Card stock" is not all equal.

Card stock manufactured from "Index" paper stock is supported to the weights shown.

Card stock manufactured from "Bond" or "Cover" paper, for example, may well exceed that weight limitation.

Card Stock, even within the weight limitation, may not be available for all paper sizes.

Supported cards

To avoid paper jams and other issues, make sure you are using the correct type and size of index cards or card stock when loading the input tray.

Paper type	Paper size
Standard index card	76.2 x 127 mm (3 x 5 inches)
Oxford index card	127 x 203.2 mm (5 x 8 inches)
A6 card	105 x 148.5 mm (4.13 x 5.83 inches)
A4 index card	210 x 297 mm (8.3 x 11.7 inches)
Hagaki	100 x 148 mm (3.9 x 5.8 inches)
O**bleep**u Hagaki**	148 x 200 mm (5.8 x 7.9 inches)

**The product is compatible with plain and inkjet Hagaki from Japan Post only. It is not compatible with photo Hagaki from Japan Post.

Is paper type / weight  / size the issue?  Not sure, but it is certainly a first place to check.

References and How-to

Print Driver Settings Guide (Windows)

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Clarification of terms and "what the printer can do" (Specifications)

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HP OfficeJet Pro 8210 Printer series

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