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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎12-05-2019 09:07 AM

HP Recommended
Product: Envy 4500 printer

My printer stopped working and listed a "Carriage Jam" error.  I followed the steps to clear the carriage area but the same message keeps coming up.

 

1 REPLY 1

‎12-07-2019 12:02 PM

HP Recommended

@Steve19751
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the operating system?

Meanwhile try this link: https://support.hp.com/in-en/document/c03754946 A 'Carriage Jam' Message Displays for HP ENVY 4500 e-All-in-One ( for Windows PC )

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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