Cartridge 678 not working on hp deskjet 1515

[MrShaikat]

@MKazi Hi,  thanks for the clue,  here are the pictures, can't  find the old 662 black one right now, would be somewhere in the house.

[Dvortex]

Hello, @MrShaikat

Thanks for the update!

I would suggest you contact the HP phone support for further assistance. Ask assistance in performing a regionalization on your printer to possible fix this issue.

You can visit http://www.support.hp.com/contact-hp and fill in your product details to get the tech support number.

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.

Visit us again if you have any concerns! Thank you!

Good luck 🙂

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[Dirk39]

 Hi , 

Help !

Got the same troble om my 1515 ( from  asia ) replasment  cartridges 650 

but able to print the test page ,