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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎04-17-2020 10:55 PM

HP Recommended
Product: HP Officejet Pro 6975

I am getting a Cartridge Problem error, I've gone through all of the troubleshooting steps via the HP Support page for my product. The reason I'm getting the message is because I purchased non-OEM cartridges, not knowing they would not work with my HP printer. I previously had a Canon printer and never had this issue, hence why I purchased them again for this printer. Is there possibly a work around for this? I'm currently in the process of checking on getting a refund for the cartridges I bought and I also signed up for HP Instant Ink, since I now know I can't use these cartridges. If anyone could help, I would greatly appreciate it! Thank you!

1 REPLY 1

‎04-20-2020 07:47 AM

HP Recommended

Hi @chopeg86

 

Welcome to the HP Support Community. I'd be happy to help you with the cartridge error.  

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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