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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎05-19-2021 02:29 PM

HP Recommended
Product: Hp 8600

I replaced my printer ink cartridge and now I have a cartridge error and I cannot print

 

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1 REPLY 1

‎05-22-2021 09:24 AM - edited ‎05-22-2021 09:24 AM

HP Recommended

@Bradjacki

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Use genuine HP ink cartridges
  • Reset the printer
  • Remove the ink cartridges
  • Clean the ink cartridge vents and contacts
  • Update the printer firmware

If you have already performed the steps from the document Ink cartridge errors: https://support.hp.com/in-en/document/c04100778 and the issue persists, it could be a hardware failure. 
 

Please reach out to the HP Support in your region regarding the service options for your printer. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/        
    

Hope this helps!            
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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