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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Cartridge protection on F4580 Deskjet printer

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01-14-2022 06:59 AM
Hi, I'm having some trouble using a recycled coloured HP 300 XL ink cartridge for my Deskjet F4580 printer/scanner. The coloured cartridge is not being recognised by the printer and I get an error message which says that the cartridge is incompatible.
I've looked through the printer settings and properties, and I've looked at the online printer settings using the IP address, but I cannot find any settings that I can change to turn off cartridge protection.
What I would like to know is whether or not it is indeed possible to turn off cartridge protection for this printer model? And if so, how can I do it?
Thanks in advance for any help.
01-14-2022 07:29 AM
Thanks Valsimot
So would you be able to suggest what the issue might be? The cartridge has ink, the printer itself works fine as it printed something for me earlier today. But for some unknown reason it has decided that now the coloured cartridge is incompatible...
Thanks again.