Cartridge

[Casablu]

HP OfficeJet 5230. I never had any problems. But after 10 days of absence, I get the following message : "Les cartouches indiquées ne communiquent pas correctement avec l'imprimante" i. e. "cartridges don't communicate correctly with printer". When I take the cartridges out and put them in again, it works for one print. But the the problem returns. What shall I do? Many thanks in advance. I have Instant Ink, but miss a black cartridge for the time 

[Betty0610]

@Casablu

Welcome to the HP Support Community.

I'd be happy to help.
 

Let's try to reset the Printer here:

1. Reset the product
   1. With the printer turned on, disconnect the power cord from the rear of the printer.
   2. Unplug the power cord from the wall outlet.
   3. Wait at least 60 seconds.
   4. Plug the power cord back into the wall outlet.
   5. Reconnect the power cord to the printer.
   6. Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
2. Also, try connecting the Printer to a different wall outlet directly.

Let me know if this helps.

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Thanks!

Have a great day!