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‎06-24-2024 03:27 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi.  My printer is 1 month old today it worked perfectly until yesterday.   Printer for the first time shows it is OFFLINE. 

2 QUESTIONS:

1, why did this occur ?   Why did it change from ONLINE TO OFFLINE ?

2. How do I change it back so the printer becomes ONLINE again ?   May I have step by step instructions to solve this ?

 

Thank you very much,

Libby.

Thank you,
Libby.
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