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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
Deskjet 3730
Microsoft Windows 10 (32-bit)

We changed broadband supplier and have a new Network name and password. This is the first time I've had a wireless printer and don't know how to change the SSID. When we bought it someone else set it up for us so I have absolutely no idea.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Download and run HP Print and Scan Dr utility from link below to troubleshoot the issue.

 

www.hp.com/go/tools

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

Download and run HP Print and Scan Dr utility from link below to troubleshoot the issue.

 

www.hp.com/go/tools

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
HP Recommended

trying to set up my printer for wireless printing in my home with 3 computers.  2MAC and i Windows . It has an old SSID number in my printer.  I do not know how to change the SSID number.  Actually. I dont know where the wireless setup is for this printer.  Can anyone help?  Thank you all very much

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