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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Change Size iPhone Photo App

Create an account on the HP Community to personalize your profile and ask a question
09-03-2023 11:58 AM
Hi! I have the HP Smark Ink 6001 printer. I am unable to change the print size when I print from my iPhone or iPad Photo app. I also tried in safari and Lightroom. The only option is letter size. I am able to change the print size from the HP Smart app, but not other apps. This option was available when using my other HP printers.
thanks for any insight!
09-03-2023 01:10 PM
Welcome to the HP Community --
If you are referring to the HP Smart Tank 6001 All-in-One
then
The printer lacks a full service text-input capable printer control panel.
Use the Embedded Web Server (EWS) to check / adjust the Paper Size & Type - Tray and Paper
Next,
True - HP Smart Mobile does not include all the features supported in a Windows environment.
Not at all sure about iOS Photo apps other than HP Smart.
Do set the paper size / type ahead of time regardless of which app you are using.
Using HP Smart Mobile -- The size of the Print tends to follow the paper size.
At least in the iPad (iPadOS) there is a "manual" resize option.
Manual Resize is Clunky to use, but it does let you change the print size on your selected paper.
Details / Examples
============================
Printer - Load Paper
Open
Starting on Page 22
============================
Printer - Embedded Web Server (EWS) - Tray and Paper
Alert the printer to the paper loaded in the tray that will be used for the current job.
EWS > HP Document / How-to
Use the HP printer Embedded Web Server (EWS)
EWS – Browser – Tray and Paper Management
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper (Management)
Select / Adjust settings for Paper Size / Type
Model Dependent: Advanced section
Click Apply to save changes
Reminder
HP Smart Mobile requires that paper size / type is adjusted before the content is opened to be printed.
Example - EWS - Tray and Paper
EWS_9025_Preferences_Tray_and_Paper_Management_All_10
============================
Printer - Job Setup - HP Smart
Example - HP Smart - Mobile - iPadOS -
Photo Print - Transform > Resize & Move > Manual Resize
HP_Smart_Mobile_Image_Print_Resize-Move_6
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
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People who own, use, and support HP devices.
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Question / Concern Answered, Click my Post "Accept as Solution"
09-07-2023 01:58 PM
True -
HP Smart Mobile requires that the Paper Size & Type is adjusted before the content is opened to be printed.
True -
This printer is not the same model or type as would be an Envy Printer.
If your printer has a text-input capable printer control panel,
then
Reload the paper or Open and close the tray -- the paper size / type can be changed on the control panel.
If your printer does NOT have a text-input capable printer control panel,
then
Adjust the paper in HP Smart (Mobile) in Printing Settings > Advanced / Preferences
OR
Use your browser and EWS to adjust the Paper Size / Type.
??
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
09-07-2023 05:36 PM
Okay! So basically for as often as I need to adjust the paper size for images it would be easier for me to just use the HP Smart app when printing to the Smart Tank 6001. Why is this different than previous HP printers? I appreciate all of your help.